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Verint dans les médias

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FEBRUARY

Surrender Your Desk: It's Time To Let The Robots Take Over
benzinga.com
27 février,2017

The Rise of Facebank – Why Social Banking is Here to Stay
Fintech Finance
27 février 2017

Recipients of the 2017 CUSTOMER Products of the Year Award Announced
CUSTOMER Magazine
24 février 2017

Verint Adds OpinionLab for Deeper Omni-channel Customer Engagement
Technology Evaluation Centers
23 février 2017

Hardware.com.br Interviews: Ronaldo Stanzione, Verint Brazil Country Manager (Portuguese)
Hardware.com
22 février 2017

79% Of Consumers Want A Human Option For Customer Service
Retail Touchpoints
20 février 2017

We Like to Talk with People on the Phone
One-Minute Marketer
16 février 2017

The Fourth Industrial Revolution Has Begun (Portuguese)
HSM Management
15 février 2017

The 2017 State of the Speech Technology Industry: Analyse de la voix
Speech Technology
6 février 2017

Study Reveals Increased Wear of Consumers with Digital Channels (Portuguese)
IP News
6 février 2017

Verint Celebrates Achievements (Portuguese)
Callcenter.inf.br
Febr4uary 6, 2017

Are Chief Marketing Technologists Key to Customer-Centricity?
MyCustomer
6 février 2017

Verint Customer Experience Program Receives New Honors (Spanish)
Contactforum.com
2 février 2017

A Tool for Positive Change: Five Tips for Building a Customer Journey Map
CustomerThink
2 février 2017

Verint Recognized in DMG Consulting's Workforce Optimization Report
Workforce Optimization Software
1 février 2017

Digital Feedback Management: The Next Chapter for Customer Service
Contact Center Pipeline
1 février 2017

JANUARY

Verint Partners with Content Guru
Speech Tech Mag
30 janvier 2017

Is there Common Ground between Customers and Brands on what Loyalty Means?
Blogorama
30 janvier 2017

Customers Using Digital Channels Are More Likely to Switch Providers (Portuguese)
ComputerWorld
30 janvier 2017 

Digital Consumers Are More Likely to Switch Providers (Portuguese)
IT Forum 365
January 30, 2017 

Study Reveals Greater Wear Among Digital Consumers (Portuguese)
E-commerce Brazil
January 30, 2017

Digital Channel Favors Supplier Exchange, Concludes Survey (Portuguese)
TI Inside Online
27 janvier 2017 

Digital Customers Less Loyal
Media Post
25 janvier 2017

Digital Engagement for the Win
BPA Quality
25 janvier 2017

Customer Retention, Increasingly Difficult With the Digital Age: Study (Spanish)
ComputerWorld Mexico
23 janvier 2017 

Human Interactions Drive Higher Loyalty Among Digital Consumers
Fierce Retail
23 janvier 2017

Top 10 Hot Artificial Intelligence (AI) Technologies
Forbes
23 janvier 2017

CustomerThink Names 12 Global Thought Leaders as Advisors for 2017
CustomerThink
20 janvier 2017

Balancing the Digital Demand with Human Touch
Fast Moving
19 janvier 2017

Is the High Street Fighting Back?
Retail Gazette
19 janvier 2017

A Wake-Up Call For Brands
Business LIVE
19 janvier 2017

Digital-First Customer Survey Finds Customer Service Automation May Impact Churn
CDG Portal
18 janvier 2017

Getting The Balancing Right Between The Digital Demand And The Human Touch
Global Banking & Finance Review
17 janvier 2017

Online Shopping Erodes Brand Loyalty
ShopSafe
17 janvier 2017

Balancing the Digital Demand With the Human Touch
Business & Finance
16 janvier 2017

Clear Winners in the Digital World Offer Better Platforms Related to Customer Personalization 
Loyalty360
16 janvier 2017

Study Shows Keys to Customer Retention for Online and In-Store Retailers
Inc.
16 janvier 2017

Global Study by Verint Finds Higher Attrition Among Digital Consumers
DataQuest
13 janvier 2017

10 Mind-Boggling Digital Marketing Stats From This Week
Econsultancy
13 janvier 2017

Analytics and CX - Market Trends 2017
Silicon India
12 janvier 2017

Consumers Who Do Business Through Digital Channels More Likely to Swap Providers, Verint Study Shows
Retail Times
12 janvier 2017

Global Study Finds Higher Attrition Among Digital Consumers
eContent
12 janvier 2017

Do online shoppers have loyalty in mind?
MediaAvatarme.com
12 janvier 2017

Study: Digital shoppers less loyal
BizReport
11 janvier 2017

Global Study Finds Higher Attrition Amongst Digital Consumers
Call Centre Helper
11 janvier 2017

Global Study by Verint Finds Higher Attrition Among Digital Consumers
FinTech Finance
11 janvier 2017

Digital Dilemma
Digitalisation World
11 janvier 2017

Verint: The Human Touch, Central to the Customer (Spanish)
Prensario TI
11 janvier 2017  

Verint Global Study Notes Increased Wear Among Digital Consumers (Spanish)
Call Center News
11 janvier 2017

BGL Group Reaps Benefits From Speech Analytics Project
Insurance Business
11 janvier 2017

UK Insurance Group Targets Savings Through Speech Analytics Project
Life Insurance
10 janvier 2017

New Verint App Extends Employee Engagement Capabilities on Mobile Devices
KMWorld
6 janvier 2017

Still Just Upgrading Touchpoints? Create Future Journey Maps for Real Value
CustomerThink
6 janvier 2017

What Will Be the Single Biggest Security Threat of 2017?
IDG Connect
5 janvier 2017

Verint Introduces Mobile Work View App for Optimizing Workforce Capabilities
MarTech Advisor
5 janvier 2017

Verint Launches Mobile Work View
SmartCustomerService.com
4 janvier 2017

Verint's New WFO App Promotes Safe BYOD Practices
Workforce Optimization Software (TMC)
4 janvier 2017

The Year Ahead: 17 on ’17 (PDF)
Contact Center Pipeline
1 janvier 2017

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