Verint Helps Organizations Elevate Customer Engagement as a Strategic Differentiator at Industry Events This Month

Fri Oct 6, 2017

MELVILLE, N.Y., 6 octobre, 2017 Verint® Systems Inc. (Nasdaq : VRNT) today announced that it will participate in numerous online and live events this month with a focus on the power of customer engagement, customer centricity and the sharing of real-time intelligence.

 

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Communiqué de presse

Verint Helps Organizations Elevate Customer Engagement as a Strategic Differentiator at Industry Events This Month

Fri Oct 6, 2017

MELVILLE, N.Y., 6 octobre, 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced that it will participate in numerous online and live events this month with a focus on the power of customer engagement, customer centricity and the sharing of real-time intelligence.

CRMXchange Roundtable Webinar

12 octobre; Webinar

Kelly Koelliker, director, global solutions marketing, will present “Innovations and Trends in Customer Service” at 2 pm ET. This session will explore the expectations of today’s consumers—from customers being able to connect with businesses whenever and however they choose, to businesses being able to interact and maintain context throughout every phase of the customer interaction. Click here to register.

Sitecore Symposium

16 octobre-19; Las Vegas, Nevada

Jon Allen, general manager, communities, will present “Redefining ROI: Win BIG with Social Communities” on 19 octobre at 18:30 PT. Attendees will hear about why it’s critical not to gamble with customer relationships and how to measure “return on interaction” by effectively listening to the voice of customer.

Consero Contact Center Forum

22 octobre–24; Coral Gables, Florida

Jenni Palocsik, sr. director, global solutions marketing, will moderate the panel discussion “Metrics & Data: When to Stop Analyzing and Take Action” on 23 octobre at 8 am ET. Customer care industry experts on the panel will discuss the best metrics to put in place to measure performance, align the voice of the customer and impact the cost of running a contact center, as well as share tips for making today’s contact centers profitable and sustainable.

destinationCRM.com Webinar

25 octobre; Webinar

Jenni Palocsik, senior director, solutions marketing, will present “The Evolution of Contact Centers to Customer Engagement Centers” at 2 pm ET. Attendees will learn why the next phase of customer support will rely on Customer Engagement Centers (CEC)—the technologies, applications, people and processes that interact with customers across channels, while retaining customers' context—to provide consistent and efficient customer service, and fulfill the promise of omnichannel support. Click here to register.

To learn more about Verint Customer Engagement solutions, click here.

À propos de Verint Systems Inc.
Verint® (Nasdaq: VRNT) est un des leaders mondiaux des solutions d’Actionable Intelligence®, spécialisé dans l’optimisation de l’engagement client, les renseignements de sécurité et les fraudes, les risques et la conformité. Today, over 10 000 organizations in more than 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

Ce communiqué de presse contient des « déclarations orientées vers le long terme », notamment des déclarations concernant les attentes, prévisions, opinions, opportunités, plans, stratégies, convictions, et d’autres déclarations similaires liées à Verint Systems Inc. Ces déclarations orientées vers le long terme ne sauraient être considérées comme des garanties de performances futures et reposent sur des attentes de la direction qui mettent en jeu un certain nombre de risques, incertitudes et hypothèses, lesquels pourraient entraîner des résultats réels matériellement différents de ceux exprimés ou suggérés par lesdites déclarations. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended 31 janvier, 2017, our Quarterly Report on Form 10-Q for the quarter ended 31 juillet, 2017, and other filings we make with the SEC. Les déclarations orientées vers le long terme contenues dans ce communiqué de presse sont établies à la date du présent communiqué de presse et, à l’exception des exigences rendues nécessaires par la loi en vigueur, Verint n’a aucune obligation de les mettre à jour ou de les réviser, ni de fournir des motifs pour les différences constatées avec les résultats réels.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Les autres marques mentionnées appartiennent à leurs propriétaires respectifs.

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