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Communiqués de presse

  1. Verint Receives Perfect Product Satisfaction Scores in Latest Workforce Management Research from DMG Consulting

    Apr 27, 2017

    Verint Receives Perfect Product Satisfaction Scores in Latest Workforce Management Research from DMG Consulting

    Thu Apr 27, 2017

    Demand for Enterprise Workforce Management Solutions at All-Time High, According to New Research

    DMG Report Cites WFM as Essential Tools to Enhance Productivity

    MELVILLE, N.Y., 27 avril 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced that it received perfect scores—five out of five—in several key product satisfaction categories in DMG Consulting LLC’s new “2017/2018 Workforce Management Product and Market Report.” In this in-depth analysis of the contact center workforce management (WFM) market, the research states that WFM is still the most important productivity tool for contact centers and is increasingly valuable as companies seek to deliver a more personalized customer experience.[1]

    [1] DMG Consulting LLC, “2017/2018 Workforce Management Product and Market Report,” 20 mars17

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  2. Verint Announces Its Engage 2017 Global Customer Conferences

    Apr 25, 2017

    Verint Announces Its Engage 2017 Global Customer Conferences

    Tue Apr 25, 2017

    Events to Highlight Customer Success, Solution Innovation, CX Insights and Best Practices for Maximizing Customer and Employee Engagement

    MELVILLE, N.Y., 25 avril 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced the schedule for its annual Engage Customer Conferences, which include traveling roadshows and industry events at conference centers around the world. The 2017 schedule includes:

    • Engage Global Conference, Universal Orlando Resort in Florida, USA, 22 mai-25
    • Engage Japan, The Capitol Hotel Tokyu, Tokyo, 6 juillet
    • Engage APAC, Pullman Albert Park Hotel & Conference Centre, Melbourne, Australia, 6 septembre-7
    • Engage EMEA, Landmark Hotel, London, 30 novembre
    • Engage “On the Road” in eight cities across EMEA in May, June and September

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  3. ベリントカスタマーエンゲージメント最適化ソリューションがCRM Magazineの2017年サービスアワードを受賞

    Apr 18, 2017
  4. Verint Identity Authentication and Fraud Detection Solution Earns Gold Excellence Honor

    Apr 18, 2017

    Verint Identity Authentication and Fraud Detection Solution Earns Gold Excellence Honor

    Tue Apr 18, 2017

    Info Security Products Guide Recognizes Company for Innovation in 2017 Global Excellence Awards

    MELVILLE, N.Y., 18 avril 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced that its Identity Authentication and Fraud Detection solution received a gold honor in the 13thAnnual Info Security Products Guide Global Excellence Awards® and specifically in the “authentication solution (multi, single or two-factor)” category of this year’s program. The Global Excellence Awards are designed to recognize extraordinary achievement in products and practices that help protect today’s organizations from data breaches.

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  5. Verint Workforce Optimization Suite Achieves Compatibility Certification with the Cisco Solution Partner Program

    Apr 17, 2017

    Verint Workforce Optimization Suite Achieves Compatibility Certification with the Cisco Solution Partner Program

    Mon Apr 17, 2017

    MELVILLE, N.Y., 17 avril 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced that its Workforce Optimization suite successfully achieved Cisco compatibility certification with Cisco Unified Communications Manager, Version 11.* As a member of the Cisco® Solution Partner Program, Verint can create and deploy solutions to enhance the capabilities, performance and management of the network.

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  6. Verint カスタマーエンゲージメント最適化ソリューションがさまざまな業界から高い評価を獲得

    Apr 11, 2017
  7. ガートナーが最新マーケットガイドでロボティックプロセスオートメーション(RPA)ソフトウェアを代表するベンダーとしてベリントを選出

    Apr 11, 2017
  8. グローバル調査において、10人中ほぼ9人の消費者がデータのセキュリティーおよびプライバシーを懸念するも、80%がパーソナライズされたサービスを必要としていることが判明

    Apr 11, 2017
  9. Verint Advances Modern Online Experiences with Enhancements to Community Solution

    Apr 10, 2017

    Verint Advances Modern Online Experiences with Enhancements to Community Solution

    Mon Apr 10, 2017

    Verint Telligent Community Furthers Real-Time Engagement Capabilities for Detecting Presence and Enabling Deeper Collaboration and Interactions Among Users, Content and Services

    MELVILLE, N.Y., 10 avril 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced the availability of new enhancements to its Verint Community solution, including live user engagement capabilities, a richer, more in-depth interaction platform for comments and discussion, and an enhanced conversational experience.

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  10. CRM Magazine Recognizes Verint Customer Engagement Optimization Solutions in 2017 Service Awards

    Apr 6, 2017

    CRM Magazine Recognizes Verint Customer Engagement Optimization Solutions in 2017 Service Awards

    Thu Apr 6, 2017

    Verint Named Top Winner in Workforce Optimization for 10 Consecutive Years

    Company Recognized as the Winner for Voice Self-Service Technology and as a Leader in Contact Center Search and Case Management

    MELVILLE, N.Y., 6 avril 2017Verint® Systems Inc. (Nasdaq : VRNT) today announced that it has earned multiple honors in CRM magazine’s newly published “2017 Service Awards,” an annual recognition program that distinguishes innovation and success in customer service and support. Among the honors, Verint received the top “Service Winner” award in the Workforce Optimization (WFO) category for the 10th consecutive year, while also being named to the highest honor in the Interactive Voice Response category. The company also received “Service Leader” awards in the categories of Contact Center Search and Case Management.

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